Terms of Service

Last updated: August 20, 2026

These Terms of Service ("Terms") govern your use of services provided by Axe & Grace Enterprise LLC, an Oklahoma limited liability company ("we," "us," "our," or "Axe & Grace"), and your use of this website. By calling, texting, or using our website you agree to these Terms.

1. Services

We provide junk removal, cleanouts, dumpster trailer rentals, tree services, fencing, and general contracting in Glenpool, Jenks, Bixby, Sapulpa, Kiefer, Mounds, Sand Springs, Broken Arrow, and the south Tulsa metro, within about 25 miles of Glenpool. Specific items, scope, and scheduling are confirmed during the on-site visit before any work begins.

2. Quotes and Pricing

Phone, text, and online price estimates are non-binding good-faith ranges based on the information you provide. The final binding price is the on-site quote we give before work begins, based on volume, item type, weight, scope, and access. You may decline the on-site quote at no charge, in which case we will leave without performing the work. Dumpster trailer rentals are subject to the rental terms quoted at booking, including the rental period and any daily charges beyond it.

3. Payment

Payment is due in full upon completion of the job unless we agree otherwise in writing. Accepted payment methods are confirmed at booking. Returned payments or chargebacks may incur additional fees up to amounts permitted by Oklahoma law.

4. Items We Cannot Haul

We do not remove or transport hazardous, biohazardous, or regulated materials, including but not limited to: gasoline, paint, motor oil, solvents, chemicals, batteries, asbestos, medical waste, propane tanks, ammunition, explosives, or any material that is actively leaking or unsafe to handle. If we discover such items, we may decline to remove them. The same restrictions apply to items placed in a rented dumpster trailer.

5. Access and Property

You confirm that you own the items being removed or have permission to dispose of them, and that we have lawful access to the work location. We take reasonable care while working on your property; however, you are responsible for clearing fragile items from work pathways and informing us of any access restrictions.

6. Liability

We carry general liability insurance. Our liability for property damage caused by our crew is limited to the lesser of the actual repair cost or the amount paid for the affected job, unless a higher amount is required by Oklahoma law. We are not liable for:

• Items inadvertently included that you intended to keep (please mark or separate keep items clearly).
• Damage to pre-existing structural defects or improperly maintained surfaces.
• Consequential, incidental, or indirect damages.

7. Set-Aside Items

If you ask us to set aside specific items during a cleanout (to keep, sell, or donate yourself), we will do so as agreed on site. We do not provide donation receipts and make no guarantees about where hauled items ultimately end up beyond lawful disposal.

8. Scheduling and Cancellation

Scheduling windows are best-effort and depend on availability. If you need to cancel or reschedule, please call or text us as soon as possible.

9. Website Use

This website is provided for informational purposes. All content is owned by Axe & Grace Enterprise LLC or its licensors. You may not copy, scrape, mirror, or commercially redistribute the site without written permission. We do not warrant that the site will be error-free or uninterrupted.

10. Privacy

Your use of our services and website is also governed by our Privacy Policy.

11. SMS Messaging Terms

When you opt in through our quote form or chat widget, or text us first, Axe & Grace Enterprise L.L.C. may send you non-marketing text messages about your quote request, scheduling, and job updates. If you separately check the marketing consent box on our quote form, we may also send occasional marketing texts such as special offers, seasonal service reminders, or review requests. These are the terms of that messaging program:

• Message frequency varies based on your quote or job. Marketing texts, if you opted in to them, are occasional and never more than a few per month.
• Message and data rates may apply depending on your carrier plan.
• Opt out any time by replying STOP to any message from us. You will receive one final confirmation message.
• Get help by replying HELP to any message, calling or texting (918) 248-9951, or emailing [email protected].
• Carriers are not liable for delayed or undelivered messages.
• How we handle the information you share by text is described in our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of the State of Oklahoma, without regard to its conflict-of-law rules, and the contracting party for all services is Axe & Grace Enterprise LLC, an Oklahoma limited liability company. Any dispute will be resolved in the state or federal courts located in Tulsa County, Oklahoma.

13. Changes

We may revise these Terms from time to time. Continued use of our services or website after changes are posted constitutes acceptance of the revised Terms. The "Last updated" date above will reflect the most recent revision.

14. Contact

Axe & Grace Enterprise LLC
An Oklahoma limited liability company, registered and insured
Family-owned and operated by Shannon Ortman
Based in Glenpool, OK, serving communities within 25 miles
Phone / Text: (918) 248-9951
Email: [email protected]